Privacy Policy

Introduction

Perc Test AZ ("we," "us," "our") provides percolation testing, soil evaluation, and septic system design services across Arizona. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit perctestaz.com or engage us for services. By using our website or contacting us, you agree to the practices described here.

Information we collect

We collect only what we need to quote, design, and deliver your project.

Information you provide directly:

• Name
• Email address
• Phone number
• Property address and parcel APN
• Project details (bedroom count, planned use, existing reports)
• Any other information you choose to send via our contact form, email, or phone calls

Information collected automatically:

• Standard web analytics data via Google Analytics 4 (page views, referrer, device, approximate location)
• Cookies and similar technologies used by our website and analytics provider
• IP address and browser metadata in server logs

We do not knowingly collect sensitive personal data (such as Social Security numbers, financial account numbers, or health information).

How we use information

We use the information we collect to:

• Respond to your inquiry and provide a quote
• Schedule and perform site visits, perc tests, and design work
• Prepare permit packages and submit or deliver them on your behalf when authorized
• Communicate about your project (calls, texts, emails)
• Send occasional service updates or follow-ups
• Comply with Arizona professional record-keeping requirements
• Maintain and improve our website and services

We will not use your information for any purpose unrelated to providing you with septic design and testing services without your consent.

Information sharing

We do not sell, rent, or trade your personal information. We share information only in limited circumstances:

• County permit offices (MCESD, Yavapai CDS, Pinal PHS, Pima DEQ) when required to submit your project for permit review
• Installers or contractors you direct us to coordinate with on your project
• Service providers that help operate our business (email, scheduling, document storage) under appropriate confidentiality terms
• Legal compliance when required by law, subpoena, or to protect our rights

Cookies & analytics

Our website uses cookies and similar technologies, including Google Analytics 4, to understand site traffic and improve user experience. You can disable cookies in your browser settings, but parts of the site may not function as intended. Google's privacy practices are governed by Google's privacy policy.

Data retention

We retain information only as long as needed:

• Project records (designs, soil reports, correspondence) are retained per Arizona professional record-keeping requirements
• Contact form inquiries that don't result in a project are deleted after a reasonable period
• Analytics data is retained per Google Analytics default retention settings

When data is no longer needed, we securely delete or anonymize it.

Your rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to record-keeping obligations)
• Opt out of marketing communications at any time by replying STOP to texts, unsubscribing from emails, or asking us by phone

To exercise any of these rights, contact us using the information below.

Children's privacy

Our website and services are not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No system is perfectly secure. If you believe your information has been compromised, please contact us immediately.

Changes to this policy

We may update this Privacy Policy from time to time. The "Effective" date at the top reflects the most recent revision. Material changes will be communicated through a notice on our website.

Contact us

Questions about this Privacy Policy or how your information is handled?

Perc Test AZ
Phone: (602) 584-7430
Email: info@perctestaz.com
Website: perctestaz.com